Jennifer Ramos-Robinson is the Senior Operations Manager at SAM. She oversees our Operations Team ensuring workflow organization with a focus on providing an overall positive client experience. Jennifer assists in employee development and training, as well as provides expertise direction to help facilitate client requests.
Jennifer has over 15 years of industry experience. Prior to joining SAM in 2017, she worked at Pershing Advisor Solutions as a Client Service Liaison. There she provided retail and retirement support to Registered Investment Advisors. Previously, she worked on the operation teams at Etrade and Morgan Stanley in their cash management departments. Jennifer began her career working as a bank teller at The Provident Bank of New Jersey, while being a full-time college student.
Jennifer holds a BA in Sociology from Fordham University located in New York City, NY. She currently resides in New Jersey with her husband, daughter, and twin sons.